Shipping & Refund Policy

Last Updated: August 4, 2026 | Aventen Soul Group

1. Shipping Timelines & Charges

LUCAFINO Coffee offers FREE shipping across India on featured jar orders. Orders are dispatched within 24–48 hours and delivered within 3–5 business days · TODO(client) depending on regional pin code availability.

2. Returns & Damage Claims

Because coffee is a consumable food product, returns are accepted only for damaged, expired, or incorrect shipments. Please notify customer support within 7 days of delivery · TODO(client) at +91 7710886153 with an unboxing photo/video.

3. Refund Processing

Approved refunds are credited to the original payment mode or bank account within 5–7 business days · TODO(client) following return verification by Aventen Soul Group.

4. Support Contact

For order status, tracking, or refund requests, call our customer helpline at +91 7710886153 / +91 9137129190 or email aventensoulgroup@gmail.com.